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If you have any questions or need help with your account, please contact us to assist you.


Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-303-4276


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)


Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-303-4276


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday

Customer Testimonials

CPO Customer Satisfaction

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgeable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word - read what our customers are saying!

More Customer Testimonials

“I just wanted to take a moment and salute you for being a TOP of the line store. My online shopping experience was flawless from start to finish. Your shipping time was amazingly fast and I would like to commend your Customer Service Dept. for being courteous, knowledgeable and super to deal with!! I will not hesitate to recommend your website to everyone I know!! ” – Robbin P.

“An exceptionally well-managed transaction - very prompt, very professional and, even though many purchases are well-handled, these folks set the standard. Six stars!! Thank you.” – Don R.

“I have always enjoyed the purchasing process and tools received from CPO Makita. Makita is an excellent brand and I believe the reconditioned tools have a greater chance of working as advertised than one I would buy at a retail outlet. Also, my experience with Standard Shipping has been excellent. Despite the statement that the shipment might take 5 to 7 business days, I rarely experience more than 3. Some of that may be due to my location in the middle of the country so it is about the same distance from anywhere.” – Darryl  S.

“Finding what I was looking for was very easy as was checking out. Price was about the same as elsewhere. Best of all they had what I wanted when local stores would have had to order it and their price was an unknown. Thanks” – Charles D.

“Needing a high quality toolset, I went looking for the best deal I could get on Makita tools. CPO has Great deals. Quick service and great products... It is a great place for any tools you need. This is the place to shop for all your tools” – George S.

“Great place to shop. Good prices, great selection, very simple purchasing instructions and very fast delivery. I would definitely recommend this company to anyone.” – Randall L.

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